Originally Posted by jputnam98942
They made me very happy this morning. They pressure washed the engine & re-did the entire oil change. The manager was very apologetic & come to find out...this has happened a couple of times in the past few weeks. Needless to say, the employee, that did the work doesn't work there anymore. He got fired on Monday. They said he cost them a bunch of money. So, I will give them another chance down the road.
Good for you. "Satisfaction guaranteed or your money back" is a big promise. Glad they lived up to it.